Based in Carnelian Bay, Lake Tahoe. We are a property management company offering services to fit an ever changing rental environment. Whether you are a hands-off or hands-on homeowner we have a solution for you. Please reach out so we can begin to discuss what suits your needs best.
We clean your home and the cost is passed directly onto the renter.
-We will provide cleaning services for your rental to make sure your house is cleaned on time, no matter how tight the turn around time is. All of our cleaners are employees of NTPM so your home will always have the same trusted crew who will get to know your home and all of its nooks and crannies to make sure it is looking its best.
-If it is you or a friend staying there (no rental income exchanged) we will clean it at a 35% discount. We just ask that you leave it in a condition that you would leave your own home in 😉
List to multiple websites
List property on 4 rental websites
-We will list your property on AirBnb, VRBO, HomeAway, and Tripadvisor
-We set it up so the money from your rental goes into our bank account and we pay you monthly.
10%- This service is not included but can be added for $200
Manage all rental inquiries and keep calendar up to date
-We make sure all calendars are up to date to prevent double bookings and we keep your house available for when you want to use it.
10%- You manage your own calendar and inquiries, we just need access to organize cleaning
Pre and Post Stay Inspections
We make sure your property is at its best and ready to receive guests. After your guests depart, we make sure the house was treated with the respect it deserves.
-Pre inspection includes checking snow removal, gardening, safety lights, heat, house amenities are in working order, no burnt out light bulbs, propane for the grill, room for trash in bear box, ect. We look at all of the little thing that make your house a home so you don’t have to worry.
-Post rental inspection includes: Account of valuables, damage inspection and documentation if necessary, turn down heat, turn off lights, ensure trash is appropriately stored in bear box, ensure doors and windows are locked and key has been returned
Provide high quality photos:
-We take professionally lit photographs that capture the feeling of what it is like to be in your home and on your property.
10%- We can provide this service for $200
Restock basic house amenities
Little items can make a big difference.
-As a rental company we require that certain goods are provided for guests during their stay such as toilet paper, paper towels, salt and pepper, propane for the grill, batteries in remotes, lightbulbs…all of the little things that you don’t notice until they are missing. Please see our Basic House Amenities section for a specific list. After every rental we will make sure these small yet important features of your home are replenished for the next guest.
Compensation and repair for damages
Accidents happen, that is why we have security deposits and insurance.
-If anything happens to your home while under a renters care, big or small, we will make sure it is properly fixed and the renting party is the one who pays the bill. We properly document the damage and send it to the renting agency to make sure your home is returned to its prior condition.
-Please keep in mind that wear and tear is just a part of having people in your home. Linens get stained, glasses get broken and appliances wear out. These are not the type of damages we keep security deposits for, but if someone’s child attacks your wall with a Sharpie or an over excited lawn gamer throws a bocce ball through your window, we will make sure those responsible for the damage are who pay to fix it.
10%- We notify you of the damages and send pictures but you handle the compensation from the renter and repairs
20%- We handle everything
30%- We handle everything
Guest Concierge and Contact
People have all sorts of questions while staying in a new town. Depending on the package you choose we will make ourselves available to your guest.
-For all packages we will be available 24/7 for emergencies such as no heat and lock-outs. For our higher level of involvement packages we will be the point person for them to ask any and all questions. Best beaches? How to turn on the dryer? The snow plow didn’t show up? A strange dog is in their home and doesn’t want to leave?!?! We handle it all.
10%- We handle emergency situations only; you are the primary point of contact for renters.
20%-We handle all communications
30% We handle all communications
Purchase Basic House Ammenities
-Depending on what package you choose we will charge you a certain percent for purchasing the basic house amenities that are provided with all of our rentals. (Please see Basic House Amenities under the Q&A Tab) We shop in bulk and, depending on your package, add on a percentage to whatever the cost of the goods were and invoice you for it at the beginning of each month. We believe in complete transparency so you will always receive a copy of the receipt. If you come to visit and want to purchase these goods on your own just ask us what the house needs and we will happily send you a list free of charge so you can do it yourself.
10%- We purchase items for you with a 15% service fee
20%- We purchase items for you with a 10% service fee.
30%- We purchase items for you at no additional fee.
Organize Property Maintenance and Repairs
-All houses need a certain level of maintenance, especially houses in the mountains. Depending on your package we will organize these services such as snow removal and lawn maintenance for you and make sure they are being carried out when they are supposed to be. We also provide spa maintenance services for our rentals.
10%- We will make sure services have been completed as a part of the pre and post property inspection but it is up to you to set them up. If they are not being executed in a timely manner on a repeated basis it is up to you to find someone more reliable.
20%- We will set them up and make sure they are being done for a 10% markup
30%- We will set them up and make sure they are being done for no additional fee
-Spa Maintenance- You will be charged a flat fee depending on the size of your hot tub. If it requires an emergency cleaning because of renter abuse we pass that fee onto the renters.
-For non renter incurred damage at the house we charge $35 per hour to organize repairs
Pay Taxes and Utilities
We pay taxes and bills related to your house so you don’t have to.
-We pay all of your monthly bills one of two ways. 1) We can pay the bills right out of your rental income or owner balance. 2) We can invoice you on a monthly basis and you can pay us from the invoice.
-This service is only for our 30% package holders
Biannual Detailed Property Inspection
WE BELIEVE IN PREVENTATIVE CARE.
-THE BEST WAY TO KEEP YOUR HOME AT A FIVE STAR RATING IS TO FIX SOMETHING BEFORE IT is BROKEN. EVERY 6 MONTHS WE WILL DO A DETAILED INSPECTION OF YOUR HOME AND PROPERTY TO MAKE SURE IT IS IN TIP TOP CONDITION. WE WILL LOOK FOR ROTTEN BOARDS, LOW HANGING BRANCHES, FOUNDATION EROSION, CRACKED DRIVEWAYS, ROTTEN FLOWER BOXES, YOU NAME IT. IF YOU CHOOSE TO FIX ANYTHING THAT WE RECOMMEND AT THIS TIME WE WILL GIVE YOU HALF OFF OF OUR NORMAL HOURLY FEE. WE WANT YOUR HOUSE LOOKING GOOD SO EVERYONE IS HAPPY!
-THIS SERVICE IS ONLY FOR OUR 30% PACKAGE HOLDERS